FREE SHIPPING ON ORDERS $30+

Shipping FAQs

Have a question about a specific order?

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20201021 Site FAQ Shipping 01 HSOR 2880x1000

Shipping

When will I receive my order?

Most of our packages arrive within 3 – 5 business days of being shipped. You will receive a shipping notification and tracking number immediately once your order is shipped. 📦

If your package has not arrived by two weeks from your ship date, let us know!

P.S. If your Schmidt’s order is destined for Hawaii, please allow 1 – 3 business days for processing, and then 2 – 4 weeks for your order to be shipped.

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How much does shipping cost?

Our shipping rates are based on how many items you order, as well as the shipping destination. 

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When will my order ship?

Please allow up to 5 business days for processing. All orders are shipped by USPS, and you will receive a shipping confirmation and tracking number once it ships. 📭

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My order says it shipped, but there are not tracking updates.

Typically, this is an indication that your order is about to leave our facility and you will receive a notice within a few hours. Otherwise, it may be an indication that USPS neglected to scan the package and that it is en route to your local sorting facility, where it will be scanned and sorted, updating the tracking information.

Most of our packages arrive within 3 – 5 business days of being shipped, but occasionally USPS slows things down and it can take a couple of weeks. If your package has not arrived by two weeks from your ship date, let us know!

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My shipment is taking longer than expected.

Most of our packages arrive within 3 – 5 business days of being shipped, but occasionally USPS slows things down and it can take a couple of weeks. If your package has not arrived by two weeks from your ship date, let us know!

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COVID-19 Shipping Update

The safety of our people continues to be our top priority. We are taking extra precautions to ensure the security and safety of our fulfillment team with enhanced health and safety protocols. Orders still are being fulfilled and shipped within 1 – 2 business days, but the delivery companies are experiencing some delays on their end. When placing orders, please allow a little extra time for delivery.

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